Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.

Refunds are available within the first 7 days of subscription. Please contact support with your account details to request a refund, which will be processed within 3-5 business days.

Yes, you can upgrade or downgrade your plan at any time. The changes will take effect from the next billing cycle, and any balance will be adjusted accordingly.

We accept payments via online bank transfers, Wise, and PayPal. Please note that we do not accept credit cards.

You can reach our customer support team via the Contact Us page or by sending an email to support@example.com. We aim to respond to all inquiries within 24 hours.

Yes, we take your data privacy seriously. We implement industry-standard security measures, including encryption, to protect your personal data. For more information, please refer to our Privacy Policy.

You can access your account from any device. However, only one device can be logged in at a time. If you log in on another device, you will be logged out from the previous one.

Yes, we offer a 1-day free trial for new users. You can sign up and explore all features without providing payment details. If you choose not to continue, you can cancel anytime during the trial period.

No, there are no hidden fees. The price you see is the price you pay, with no additional charges for regular usage.

Your subscription grants you access to four powerful modules, each designed to help you improve your language skills with the help of an AI Assistant:

• Conversation Module: Focuses on mini lessons that engage you in conversation-style learning. You can ask questions, practice fluency, and improve vocabulary and sentence structure through real-time feedback. Each corrected response provides suggestions on how to improve your clarity and natural speech.
• IELTS Speaking Module: Helps you practice all parts of the IELTS speaking test (Parts 1, 2, and 3). The AI Assistant provides feedback on your speaking, including vocabulary, collocations, and sentence structure. You can repeat questions and refine your responses to build fluency and confidence in both English and Vietnamese (coming soon).
• Full IELTS Test Module: Offers a complete IELTS test experience, covering reading, writing, listening, and speaking. The AI Assistant provides real-time support as you work through difficult test tasks. Your writing and speaking are scored and given feedback, while reading and listening are auto-graded. Everything is saved for review, allowing you to track your progress.
• School Module: Divided into two components:
  • Teacher Lesson: Allows teachers to dynamically create lessons by analyzing uploaded images, generating vocabulary, speaking questions, fill-in-the-blank exercises, multiple-choice questions, and more. These lessons can be assigned to students, who complete them with AI-generated feedback.
  • Student Lesson: Displays lessons for students, allowing them to answer questions, both written and spoken, and receive feedback. Teachers can track student progress, and soon parents will be able to access feedback and summaries in Vietnamese to support their child's learning.

The school management system allows administrators and teachers to manage students and classes with ease. You can add students to rosters, assign classes to schools, and create registration links. All student responses and teacher-generated lesson details are available in the school management and teacher dashboard views. This system helps teachers and administrators track progress and manage classes effectively.