Privacy Policy & Site Security

IELTS HoC collects and uses your personal information to give you the best customer service, to provide you with convenient access to our customizable products and services. In addition, we use your personal information to keep you up informed about your subscription or any other information we think you'd like to be aware of.

We collect information in several different ways. For example, we ask for your contact information when you register to use our web app service, book a consultation or request our service. We collect and store the information you provide in a secure database, that is never given out under any circumstances.

The IELTS HoC website uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the IELTS HoC, you must use an SSL-enabled browser such as Mozilla FireFox, Google Chrome, or Microsoft Edge. This protects the confidentiality of your personal information while it is transmitted over the Internet. Passwords are always encrypted and our web-server is both well protected and monitored 24/7.

When you browse IELTS HoC, you are able to do so anonymously. We don't collect personal information when you are logged in. When working with our AI Assistant, information shared with that assistant is used to better serve you and only stored in our database when it pertains to improving your service by retaining information helpful to you.

Access to Google User Data

IELTS HoC does not request or collect Google user data unless explicitly authorized by the user for access to specific functionality. For Gmail-related services, such as sending emails, IELTS HoC only requests access to the necessary scopes required to perform the action, such as sending emails. No Google user data is stored or shared with third parties at any point.

Retention and Deletion of Google User Data

IELTS HoC does not retain or share Google user data. Any data accessed for services such as Gmail functionality is used only at the moment of action, for example when sending an email, and is not stored or retained. Users can revoke access to their Google account at any time, at which point IELTS HoC will no longer have access to any Google-related data.

The IELTS HoC Privacy Policy is open and transparent for clarity and comfort. We encourage you to ask any questions you need to feel comfortable with our privacy policy. Please send any questions or feedback to our support email about any changes you desire.